In some cases items just don't work out, that's why you have 14 days of receiving your item(s) to send your unused and same condition products back. It must also be in original packaging. Once we have received your item(s) we will inspect them for signs of use. We do not refund shipping fees.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Keep in mind that both your card company and your bank have their own refund policy and it could take some time after we process a refund on our end.
Clearance & Custom Items
Only regular finished items and made to order items may be refunded, unfortunately Clearance and Custom items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Kurt@fuhrmanleather.com.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will be notified of your return.
To return your product, you should mail your product to:
PO BOX 2
Clinton, SC 29325
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item and are not responsible for any shipping losses or damages.